Please note that all items available on our platform are preloved and sold in as-is condition. We do not accept returns, and it is essential to carefully review each listing before making a purchase. Your understanding in this matter is highly appreciated. Refunds will only be issued in cases where a product does not meet our description or fails to arrive. In all other instances, including exchanges, refunds, or any intermediary solutions, we do not offer such services unless under special circumstances. If you encounter any issues, please reach out to us via email for further assistance. Thank you for your buisness.